According to guest reviews, the hotel has been rated as
Featuring a free private parking lot, a facial room and a swimming pool along with the a la carte restaurant, this authentic 4-star The Westin Resort & Spa Cancun offers accommodation in Hotel district. Offering a beachfront location next to the Caribbean Sea, resort offers to taste international cuisine on site.
The beachfront hotel is 2.1 miles away from Mayan Archaeological Museum of Cancun and near the sand beach. Within 2.2 miles from the accommodation, guests will find Ventura Park Cancun. Playa Delfines Beach lies within 25 minutes' stroll to the property.
The nearest airport is Cancun airport, 0.5 miles from The Westin Resort & Spa Cancun.
This Cancun property has 370 rooms, some of them comprise a kitchenette and a dining area, and have self-catering options like a minibar and an iron. Certain units have a private bathroom with a separate toilet and showers. Some of the bright rooms boast sea views.
Eat & Drink
Guests can enjoy a sumptuous buffet breakfast served on the premises. Guests can enjoy and unwind in one of the 4 in-house restaurants. The sports bar offers a selection of martini, cocktails and wines. At a 100 feet distance you will find Mexican dishes served at Arrecifes.
A full breakfast is served at the price of US$22 per person per day.
Leisure & Business
This hotel features meals and a kids' club for children. This smoke free hotel features yoga classes and an outdoor tennis court for active guests. The luxury property entices guests with a wellness center featuring pedicure and manicure. Business travelers will have access to a business center provided on site.
Wireless internet is available in the entire hotel for free.
Private parking is possible at a location nearby for free.
Number of floors: 6. Number of rooms: 370.
Former name: Westin Resort & Spa Cancun
Off-site parking lot
24-hour room service
Outdoor swimming pool
Air conditioning in public areas
- 24-hour services
- Swimming pool
- Air conditioning
- Facilities for kids
- Private beach
Sports & Fitness
- Fitness center
- Tennis court
- Golf course
- Table tennis
- Paid airport shuttle
- 24-hour room service
- Car rental
- Bicycle rental
- Dry cleaning
- Tours/Ticket assistance
- Wake up service
- In-room breakfast
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
- Buffet breakfast
- Business center
- Meeting/ Banquet facilities
- Babysitting/Child services
- Children's menu
- Children's pool
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Sun terrace
- BBQ facilities
- Spa & wellness center
- Treatment room
- Beauty treatment
- Foot massage
- Pool with view
- Sea view
- In-room air conditioning
- In-room safe
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Hair dryer
- Free toiletries
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
Rooms and availability
Bed options:1 King-size bed
Bed options:1 King-size bed
Bed options:1 King-size bed
- City landmarks
CLARA LUCIA MORA
Thanks for all
This hotel was brilliant base for exploring Cancun, greatly enjoyed it. Paid usd 24 per person per day for breakfast, totally worth it.
That place was wonderful including location and the food. Comfy beds, perfect after a long day in Cancun. The hotel staff members were attentive! Besides, at the free parking our car was safe.
Nice beach - nice staff - big rooms! Everything is perfect for us!
The waiters on the beach and at the bar were great! The rooms with the view were ok
The cash payment did not work at all. The staff at the lobby was a disaster.
Wonderful outdoor facilities, magnificent sea view, excellent breakfast buffet. Staff very friendly and attentive.
Rooms smelled a little like warm and humid mould. Windows could not be opened. Long corridors and somewhat sterile architecture gave a rather lifeless impression.
Super nice beach, clean sea. Pool landscape very nicely done.
There is no promenade with various shops, only hotels with private beach, no public restaurants on the beach, the first and only one on this beach is 30 minutes walk away.
The beach is good, the coast line is clean, you have pretty views. Nothing else positive.
Be aware: the hotel is extremely old, everything inside is half broken, 1 day the elevators were off... It is definitely not a 4 stars hotel. And it doesnt costs so much money. The rooms are very poor, air conditioning sounds like old moustang. Everything is really worn out. The hotel has 4 restourants but the menus are poor, no seafood (!!!) and no quality mex food. We were really surprised. Totally Westin uses its brand but in this case it doesnt worth its value. Definitely not advisable.
View, service at the beach. Room key received but room was not ready... very dirty even...
Older pool. No decent stairs but cement/sand bags in the pool area that served as stairs, not normal for a five star hotel! They are werking in the hotel now.
Nice hotel, nice design in the room,
No balconies in most of the rooms, not many elevators to get down to the beach, very slow and very busy... Internet not free in the rooms,
The hallways were deplorable and had not been vacumed in a very long time. Garbage was evident (q-tips), feathers, and dust bunnies the size of golf balls, along with numerous stains. Deplorable conditions for a Westin hotel. Shame on you
The room at the royal beach club has good decoration, direct access to the beach and nice view. The swimming is also good with a nice view to the sea. The breakfast was fair even though nothing special. The staff at the breakfast was very friendly.
The royal beach club was real disappointment. Since I payed more to stay there o was expecting much more compared to westin. I was expecting personalized service, spa and a good bar. None of them happened. To begin with there was no one at reception and, no bell boy to help us with the luggage. On the swimming pool the barman arrived at mid day and the bar is quite far from the swimming pool which slows down the service.
Location & price
Outdated, needs urgent refurbishing- bathrooms, walls at the rooms, needs serious remodeling job ASAP!
The front desk had messed up our dates and said I was wrong and nothing I could do and that was that, luck I had all my information with me
Very good room.
Last hotel at shore. 12Km far from the parties at Cancun